The purpose of these Terms and Conditions is to prescribe the rights and obligations of, and other necessary matters between, the Company and Users in relation to the use of the KONDA App Service provided by Danal Co., Ltd. (hereinafter referred to as the "Company").
The definitions of the terms used in these Terms and Conditions are as follows. Any terms not separately defined in these Terms and Conditions shall be governed by the KONDA App Service guidance, the operational policies, and the relevant laws and regulations.
1."KONDA App Service" means the KONDA Money Service, the transportation card service, the kiosk locator service, and other supplementary services provided by the Company.
2."KONDA Money Service" means the service for the issuance and management of Prepaid Electronic Payment Instruments provided by the Company to Members.
3."KONDA Application" (hereinafter referred to as the "Application") means the application software operated by the Company to enable Users to use the KONDA App Service on mobile devices and similar devices.
4."User" means a person who agrees to these Terms and Conditions, completes the registration procedures prescribed by the Company, and uses the KONDA App Service.
5."ID" means the email address or similar identifier determined by the User and approved by the Company for the use of the KONDA App Service.
6."Password" means a combination of letters or numbers set by the User, used as an authentication code to prevent the fraudulent use of, and unauthorized access to, the KONDA App Service.
①The Company shall post the contents of these Terms and Conditions on the service screen within the Application or on the Company's website so that Users can readily become aware of them.
②The Company may amend these Terms and Conditions within the scope that does not violate the relevant laws and regulations, including the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
③Where the Company amends these Terms and Conditions, it shall specify the effective date, the details of the amendment, and the reasons for the amendment, and shall give notice thereof through the service screen within the Application from fifteen (15) days prior to the effective date (thirty (30) days prior in the case of a change to matters that are disadvantageous to Users or that are material) until the day preceding the effective date.
④Where the Company has given notice of the amended Terms and Conditions pursuant to Paragraph 3 and has clearly given notice to the effect that a User who does not express an intention before the effective date of the amended Terms and Conditions shall be deemed to have agreed to the amended Terms and Conditions, a User who does not expressly indicate a refusal shall be deemed to have agreed to the amended Terms and Conditions.
⑤Where a User does not agree to the contents of the amended Terms and Conditions, the Company may not apply the contents of the amended Terms and Conditions to that User, and in such case the User may terminate the use agreement. Provided, however, that where there are special circumstances under which the Company cannot apply the existing Terms and Conditions to a User who has not agreed to the amended Terms and Conditions, the Company may terminate the use agreement with that User.
①The Company may establish separate terms and conditions and policies for each individual service (hereinafter referred to as the "Individual Terms, etc."), and where such contents conflict with these Terms and Conditions, the Individual Terms, etc. shall apply with priority.
②Matters not prescribed in these Terms and Conditions shall be governed by the relevant laws and regulations, including the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection, and by the individual terms and conditions and the operational policies.
③In relation to these Terms and Conditions, the contents that the Company announces through notices of the KONDA App Service and similar channels pursuant to a change in the Company's policies, the enactment or amendment of statutes, or a public notice or guideline of a public institution shall also form part of the use agreement.
①The use agreement for the KONDA App Service is formed when a person who wishes to use the KONDA App Service agrees to these Terms and Conditions, applies for the use of the KONDA App Service in accordance with the procedures and methods prescribed by the Company, and the Company accepts such application.
②The Company may refuse to accept an application under Paragraph 1, or may subsequently terminate the use agreement, where any of the following grounds exists.
1.Where the applicant does not use a real name or uses another person's name
2.Where the information provided contains falsehoods, omissions, or errors, or does not satisfy the standards required by the Company
3.Where a minor under fourteen (14) years of age applies for use
4.Where the application is made in the name of a business operator or a corporation
5.Where a person who is already using the KONDA App Service applies for use in duplicate
6.Where a User who has been subject to measures such as a restriction of use by the Company applies again
7.Where the application violates these Terms and Conditions, or is made in an unlawful or improper manner
8.Where the application violates the relevant laws and regulations, these Terms and Conditions, or any other matters prescribed by the Company
③Where the Company refuses a User's application pursuant to Paragraph 2, the User may file an objection in accordance with the procedures prescribed by the Company. Where the Company acknowledges that the objection is justified, the Company shall accept the application without delay.
④The Company may withhold its acceptance where there is insufficient capacity in the facilities relating to the KONDA App Service, or where there is a technical or operational problem.
①A User may terminate the use agreement at any time by notifying the Company of the intention to terminate the use agreement, and the Company shall immediately carry out all procedures necessary for the termination in accordance with the User's application.
②The User shall bear any disadvantage arising from the User's termination of the use agreement, and where the use agreement is terminated at the User's request, the Company may withdraw the supplementary benefits provided to the User.
③Where a User terminates the use agreement, the Company shall immediately destroy the User's information, except where the Company is obliged to retain the User's information pursuant to the relevant laws and regulations and the Privacy Policy.
①Where any of the following grounds arises with respect to a User during the use of the KONDA App Service, the Company may restrict or suspend that User's use of the KONDA App Service, or take measures such as the termination of the use agreement.
1.Where a ground for refusal to accept the use agreement prescribed in Article 5 (2) is confirmed
2.Where the User commits a prohibited act prescribed in Article 12 (1)
3.Where the User consecutively enters an incorrect password more times than the number determined by the Company
4.Where the User uses the service by an abnormal method other than the method of use provided by the Company, or accesses the Company's system by such a method
5.Where the User uses the KONDA App Service by misappropriating another person's name or similar information
6.Where the User intentionally obstructs the operation of the KONDA App Service
7.Where the User infringes on the legitimate interests of other Users or commits an act in violation of statutes
8.Where the User commits an act in violation of these Terms and Conditions
9.Where the Company otherwise reasonably determines that it is necessary to refuse to provide the KONDA App Service
②Where the Company restricts or suspends the use of the KONDA App Service, or takes measures such as the termination of the use agreement, pursuant to Paragraph 1, it shall give the User prior notice by the method prescribed in Article 14. Provided, however, that where there are unavoidable circumstances under which the Company cannot give prior notice, it may give notice after the fact.
③Where a User commits a prohibited act under this Article, the Company may, separately from restricting the use of the KONDA App Service, take legal measures such as a claim for compensation for damage or a report to the judicial authorities, and may, where necessary, restrict the User's voluntary termination for a certain period.
①The contents of the KONDA App Service that the Company provides to Users are as follows.
1.KONDA Money Service
2.Transportation card service
3.Kiosk locator service
4.Other supplementary services provided by the Company
②The Company may change all or part of the contents of the KONDA App Service from time to time in order to improve it. In such case, the Company shall give notice of the contents of the service to be changed and the effective date by the method prescribed in Article 14.
①The KONDA App Service shall, in principle, be provided 24 hours a day, 365 days a year. Provided, however, that the service may be temporarily suspended for reasons relating to the Company's business operations or for technical reasons.
②The Company may, where necessary, divide the KONDA App Service into certain scopes and separately determine the hours available for each scope.
③In the case of Paragraph 2, the Company shall, in principle, give Users specific notice of the grounds for and the period of the restriction on the provision of the KONDA App Service on the service screen within the Application or on the Company's website. Provided, however, that this shall not apply where the temporary suspension or similar event arises from unforeseen circumstances not attributable to the Company.
①The Company may suspend the provision of the KONDA App Service in any of the following cases.
1.Where grounds such as the maintenance, inspection, replacement, or malfunction of the facilities of the Company or a partner company, or an interruption of communications, arise
2.Where it is necessary for the upgrade of the KONDA App Service, system maintenance, or similar purposes
3.Where there is an impediment to the normal use of the service due to a power outage, a failure of the facilities, a surge in usage, or a similar cause
4.Where an order or a policy change of a supervisory authority or similar body occurs, or the partnership agreement between the Company and a partner company is terminated
5.Where it is reasonably determined to be necessary for managerial, operational, or technical reasons
6.Where there are other force majeure grounds such as a natural disaster
②Where the KONDA App Service is to be suspended pursuant to Paragraph 1, the Company shall give Users prior notice by the method prescribed in Article 14. Provided, however, that where the KONDA App Service is suspended for reasons beyond the Company's control and prior notice is impossible, the Company may give notice after the fact.
①The Company shall use its best efforts to provide the KONDA App Service continuously and stably as prescribed in these Terms and Conditions.
②The Company shall maintain a security system for the protection of personal information so that Users can use the KONDA App Service safely, and shall announce and comply with the Privacy Policy.
③Where the Company acknowledges that an opinion or complaint raised by a User in relation to the use of the KONDA App Service is justified, the Company shall handle it. The Company shall communicate the handling process and the results to the User in relation to the opinion or complaint raised by the User, by using the service screen within the Application or by email or a similar means.
④Where damage is incurred by a User due to grounds attributable to the Company in the course of providing the KONDA App Service to the User, the Company shall bear liability therefor, and the scope of such liability shall be governed by the provisions of the Civil Act.
①Users shall not commit any of the following acts in using the KONDA App Service.
1.Using the service by an abnormal method other than the method of use prescribed by the Company, or accessing the system by such a method
2.Using the KONDA App Service by misappropriating another person's name or similar information
3.Infringing the Company's intellectual property rights, a third party's intellectual property rights, or other rights, or copying, reproducing, distributing, transferring, or assigning all or part of the contents of the components of the KONDA App Service for the commercial purposes of the User or a third party without the Company's consent
4.Registering or distributing material infected with a computer virus that causes the malfunction of the facilities relating to the KONDA App Service or the destruction of or confusion in information
5.Disclosing or posting on the KONDA App Service obscene or violent messages, images, audio, or other information contrary to public order and good morals
6.Any other unlawful or improper act
②Users shall comply with the relevant laws and regulations, the provisions of these Terms and Conditions, the usage guidance and the precautions announced, the matters notified by the Company, and similar requirements, and shall not commit any other act that interferes with the Company's business.
③Users must use the KONDA App Service in person, and shall not enable another person to use the service by transferring or lending an Electronic Apparatus to another person or by a similar method.
④Where a User's information has changed, the User shall notify the Company thereof, and the Company shall not be liable for any damage to the User arising because the User failed to notify the Company despite the change of information.
①The Company shall establish and operate a posting management policy in relation to the KONDA App Service it provides, and Users shall comply with the Company's posting management policy.
②The copyright in a posting created by a User belongs to the User, and where such posting infringes another person's copyright, the User shall bear the civil and criminal liability therefor.
③A posting created by a User may be reproduced, distributed, transmitted, or displayed by the Company for the Company's business purposes, such as product promotion, and may be modified or edited to the extent that no change is made to its essential contents.
④Where a User's posting falls under any of the following subparagraphs, the Company may take necessary measures such as suspending the posting and deleting it.
1.Where it contains contents that violate the statutes of the Republic of Korea
2.Where it infringes another person's rights, reputation, credit, or other legitimate interests
3.Where it contains malicious code or data that may cause the malfunction of information and communications devices
4.Where it is contrary to public order and good morals
5.Where it contains contents relating to criminal acts
6.Where it contains contents that give rise to political or economic disputes
7.Where it contains contents contrary to the Company's posting management policy
8.Where it is otherwise determined to obstruct the smooth operation of the KONDA App Service provided by the Company on grounds equivalent to those set forth in Subparagraphs 1 through 7
⑤The detailed procedures relating to this Article shall follow the operational policies prescribed by the Company within the scope of compliance with the relevant laws and regulations.
①The Company may give notice of announcements relating to the operation of the KONDA App Service provided under these Terms and Conditions by using one of the following methods: posting on the Company's website or on the Application service screen, sending an Application push notification, or sending it to the email address provided by the User.
②Where the Company gives notice to an unspecified number of Users, or where notice has been given by email but has been returned two (2) or more times, the Company may substitute individual notice by posting it on the Application screen or on the Company's website.
③A notice under this Article shall have the effect of written notice, unless the relevant laws and regulations or these Terms and Conditions specifically require a written form rather than an electronic document.
①The Company shall endeavor to protect Users' personal information so that Users can use the KONDA App Service safely.
②The protection and use of personal information shall be governed by the relevant laws and regulations and by the Company's Privacy Policy. The Company's Privacy Policy may be reviewed through the Application or the Company's website.
③The Company may not use Users' personal information for purposes other than the intended purpose, or provide it to a third party, without the consent of the relevant User, and the Company shall be liable for any damage arising from a violation thereof. Provided, however, that the following cases are excepted.
1.Where the minimum User information necessary for the normal provision of the KONDA App Service is disclosed
2.Where it is necessary for the preparation of statistics, academic research, or market research and is provided in a form in which a specific individual cannot be identified
3.Where it is necessary for customer service operations such as handling inquiries relating to the use of the KONDA App Service and responding to customers
4.Where it is provided under the provisions of statutes or as permitted by statutes
5.Where it is provided to an acquiring company or a transferee of the business due to a comprehensive transfer of business, an acquisition, or a similar cause
①The responsibility for the management of the ID and the password lies entirely with the User, and the User may not transfer or lend the ID and the password to another person.
②The Company shall bear no liability whatsoever for any loss or damage arising from the leakage, transfer, or lending of an ID and a password where there are no grounds attributable to the Company.
③Where a User becomes aware that the User's ID or password has been misappropriated or is being used without authorization by a third party, the User shall notify the Company without delay and shall follow the Company's guidance where such guidance is given. Where the User fails to notify the Company without delay, or fails to follow the Company's guidance even after having given such notice, the Company shall bear no liability whatsoever for any loss or damage arising from the misappropriation or the unauthorized use by a third party.
①The Company may operate a service that provides advertising information in relation to the operation of the KONDA App Service.
②The Company may provide advertising information in the form of email or an Application push notification, and such information shall be provided only where permitted by statute, such as where prior consent to the receipt of advertising information has been obtained.
③The Company may post advertising information on the Application service screen and similar locations within the scope permitted by statute.
Users may not transfer or donate to another person, or provide as collateral, the right to use the KONDA App Service or any other status under the use agreement.
Where the Company or a User violates the provisions of these Terms and Conditions or commits any other unlawful act and thereby causes damage to the other party, the party to whom the occurrence of such damage is attributable shall compensate the other party for the damage suffered by the other party.
①The Company shall be released from liability for the provision of the service where it is unable to provide the KONDA App Service due to a natural disaster or force majeure equivalent thereto.
②The Company shall not be liable for any impediment to the use of the KONDA App Service arising from grounds attributable to the User.
③Where damage is incurred by a User as a result of the leakage of personal information, the occurrence of an impediment to use, or a similar event arising from grounds attributable to the User, the Company shall not be liable for the User's damage unless there are grounds attributable to the Company.
④The Company shall have no obligation to intervene in any dispute arising between a User and a third party through the medium of the KONDA App Service, unless there are grounds attributable to the Company, and shall have no liability to compensate for any damage arising therefrom.
①Users may submit opinions and complaints relating to the use of the KONDA App Service, and request the handling of grievances, through the contact details below.
- Person in charge: Danal Co., Ltd. Business Planning Team
- Address: 9F, 55 Bundang-ro, Bundang-gu, Seongnam-si, Gyeonggi-do (13591), Republic of Korea (Seohyeon-dong, Bundang First Tower)
- Email address: konda@danal.co.kr
- Telephone number: 1644-4317
②The Company shall give priority to handling grievances submitted by Users and shall inform Users of the results of such handling by the method prescribed in Article 14. Provided, however, that where prompt handling is difficult, the Company shall immediately notify the User of the reasons therefor and the handling schedule.
③Where a User has an objection to the results of the Company's handling of a grievance, the User may apply for dispute mediation through a dispute mediation body.
These Terms and Conditions shall be governed by the laws of the Republic of Korea.
Lawsuits regarding disputes arising between the Company and Users shall be brought to the competent court under the Civil Procedure Act.
These Terms and Conditions shall enter into force on November 1, 2025.
These Terms and Conditions shall enter into force on December 1, 2026. (First revision as of December 1, 2026)